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FAQ Support > Documentation > Upload To Your Website
Upload the FAQ Support module to your website using a FTP program. Below are the complete installation guidelines and screenshots.
Step 1: Download Trial
Go to our download page .
Step 2: Extract File
After you've downloaded the Zip file, extract it to your local computer.
Step 3: Upload Files
Using a FTP program, login to your web server and upload the 'modulescontroller' folder from your local computer into the remote website directory. This is usually 'public_html' or 'httpdocs' folder, the same directory in which your homepage resides. However, the location could be different on your server.
You may rename the 'modulescontroller' folder to your preferable name.
** Important: If you are installing the Zend version, you need to upload the 'modulescontroller' folder in BINARY mode. To do this, please switch the transfer mode to BINARY in your FTP program.
Step 4: Set File Permissions
The FAQ Support requires modification of files or creates new files in directories. Most FTP programs allow you to change file permissions. Please click here for more info.
Permissions are specified by 3 digit number, such as 644 or 755. Please CHMOD * the following file and directory to 777 (Owner: Read, Write, Execute; Group: Read, Write, Execute; Others: Read, Write, Execute).
- '/modulescontroller/_files'
- '/modulescontroller/config.php'
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| ** Important: Upon completion of Installation Wizard, reset the file permission of the '/modulescontroller/config.php' to 644. |
Step 5: Creating the MySQL Database
MySQL Database must be created before you run the Installation Wizard.
Most web hosts include a web control panel to let you manage your MySQL database easily.
Login to your control panel and create a new MySQL database, its user and grant the permission to the user to access the database. If you do not have permission to create the database, you may need to ask your web hosting provider to create it for you.
Step 6: Run Installation Wizard
The first time when you run the Modules Controller, it will automatically load the Installation Wizard. For more info, please go to the Installation Wizard Guideline.
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