| Frequently Asked Questions |
 | Browse and search for FAQs by keywords |
| Multi-level FAQ categories |
| Redirect answer to specific URL and open link in a new or same window |
| Display recent added FAQs & most popular questions |
| Select FAQs display layout |
| Visitor ratings, print FAQ, Tell-A-Friend |
| Email FAQ link |
| Enable user to post questions through email |
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| Compile Your FAQ With HTML Editor |
| Create and write FAQs using HTML editor which is compatible with IE, Firefox and Mozilla web browser |
| Choose FAQ category, date posted or updated, enter question and keywords, upload file attachment |
| List or search to edit and delete any FAQ |
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| Integrate With Customer Helpdesk |
| Integrated with Webbiscuits Customer Helpdesk for visitors to post support tickets |
| Likewise, Helpdesk ticket content can be added back as FAQ |
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| Easy-to-Use Back-End System |
| Add, edit and update questions, answers and categories |
| Assign a FAQ into multiple categories |
| Prohibit unlimited FAQ ratings per person |
| Define notification & Tell-A-Friend emails |
| Notify administrator when users submit their questions |
| Manage user questions, status & other information |
| Time Zone settings and CSS |
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